Terms of Service
Everything you need to know about using PallyPrints, placing personalized orders, and shopping with us. Please review the sections below before completing your purchase.
Welcome To PallyPrints
Please review these terms before using our website or placing an order.
About These Terms
This website is operated by PallyPrints. Throughout the site, “we,” “us,” and “our” refer to PallyPrints.
By accessing our website, using our services, or purchasing from us, you agree to be bound by these Terms of Service.
Personalized & Custom Products
Your personalized information should be reviewed carefully before checkout.
Your Customization Details
PallyPrints specializes in personalized and made-to-order products. Customization may include names, dates, photographs, colors, messages, design selections, and other personalized information.
- Review names, spelling, dates and personalized text.
- Check uploaded photographs carefully.
- Confirm size, color, design and product options.
- Verify your shipping information before checkout.
Photos, Text & Uploaded Content
You are responsible for content submitted for personalization.
Content You Upload
By uploading photographs, graphics, text or other materials, you confirm that you have the right to use that content.
- Do not upload copyrighted content without authorization.
- Do not upload content violating privacy or publicity rights.
- Do not submit unlawful or misleading material.
- Do not submit harmful or malicious content.
Product Preview & Image Quality
Digital previews help visualize your design before production.
What To Expect
Minor differences may occur between the digital preview and final product because of screen settings, printing processes, material texture and production tolerances.
- Use clear, high-resolution photographs whenever possible.
- Avoid heavily compressed screenshots.
- Avoid blurry or poorly lit photographs.
- Check image placement before placing your order.
Orders, Pricing & Payment
Order information should be reviewed before your purchase is submitted.
Order Information
Product prices, applicable personalization charges, shipping fees and taxes are displayed during checkout where applicable.
We may cancel or limit an order due to payment issues, suspected fraud, obvious pricing errors, production limitations or product availability.
Order Changes & Cancellations
Personalized orders may enter production shortly after checkout.
Need To Change Something?
Please contact us as soon as possible if you need to request an order change or cancellation.
We cannot guarantee that changes or cancellations will be possible once production has started.
Shipping & Delivery
Delivery dates displayed on our website are estimates.
Delivery Information
Delivery may be affected by carrier delays, weather, seasonal demand, customs processing or local delivery disruptions.
Customers are responsible for providing complete and accurate shipping information.
For additional information, review our Shipping & Delivery Policy.
Returns, Replacements & Refunds
Personalized products follow specific return conditions.
Personalized Product Conditions
Personalized products generally cannot be returned or exchanged due to change of mind, customer-entered personalization errors, incorrect sizes or low-quality uploaded images.
If your product arrives damaged, defective or incorrectly produced, please contact our support team.
Review our Return & Refund Policy for complete details.
Intellectual Property & Prohibited Uses
PallyPrints content and website materials are protected.
Website & Brand Content
PallyPrints branding, graphics, text, page layouts, product presentations, logos and other original website materials may not be reproduced or commercially exploited without permission.
- Do not use the website for unlawful activities.
- Do not attempt unauthorized access to our systems.
- Do not distribute malicious software.
- Do not submit false or misleading information.
Privacy & Third-Party Services
Some parts of our store rely on trusted third-party providers.
Your Information
We may use third-party providers for services including payment processing, product personalization, production, shipping, analytics and marketing.
Your submission of personal information through our website is governed by our Privacy Policy.
Disclaimer & Limitation Of Liability
These conditions apply to the extent permitted by applicable law.
Important Information
We aim to provide reliable products and services, but we do not guarantee uninterrupted or error-free operation of the website.
To the maximum extent permitted by law, PallyPrints will not be liable for indirect, incidental, special or consequential losses arising from use of our website or products.
Questions About These Terms?
Our support team is here to help.
Contact PallyPrints
PallyPrints
Customer Support:
cs@pallyprints.com
For questions related to an existing order, please include your order number.
Still Have Questions?
We're here to help with your personalized order, shipping, product details, or anything else you need.
CONTACT US